Contact Support

Capital One® ‘s general phone number is 1-877-383-4802, and the credit card (help) number is 1-800-227-4825.

1-800-481-3239 is the customer service contact for Canada.

Capital One® Attention: General Correspondence PO Box 30285 Salt Lake City, UT 84130-0285 is the mailing address.
  • If you apply for a Capital One® credit card, you will get your card and a welcoming kit within a specific amount of time. You must meet the minimal lowest transaction criteria in some circumstances in order to receive your sign-up bonus.
  • Your application might possibly be turned down. Consult the Capital One® guideline if your application is turned down.
  • If you are neither authorized nor rejected, you will receive the notice “Decision Pending.” This means one hasn’t made up their mind yet. You should get your card with pre-programmed information if your application is approved.